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YOUR QUESTIONS

Answered

If your issue/inquiry isn’t covered below, please use the contact page to reach out. Our team will respond within 24hrs. 

THE LAB

Our lab is located in Pompton Plains, New jersey (USA), with all products being created on site.

Yes. Bellus Labs is FDA-registered, GMP-compliant, and ISO certified. We follow strict safety and documentation protocols to ensure every product meets high-quality and regulatory standards.

We manufacture natural skincare, haircare, and therapeutic products including cleansers, creams, oils, serums, masks, balms, and scrubs. We specialize in both water-based and anhydrous formulations.

We are based in the United States and manufacture everything in our on-site facility. We support international brands and can assist with shipping, export documentation, and compliance for overseas markets.

Yes. Clean beauty is central to our philosophy. We use non-toxic, naturally derived, and sustainably sourced ingredients. Our products are free from parabens, sulfates, synthetic dyes, and other harsh additives.

Yes. We offer virtual consultations for all clients, and in-person visits are available by appointment. We’re happy to walk you through our lab capabilities and the development process.

OUR STORY

Bellus Labs was founded by a family with a deep passion for natural beauty, sustainability, and product innovation. Their goal was to create a science-forward lab that prioritizes ingredient integrity and transparency.

We’ve been formulating and manufacturing for over 10 years. Our team has worked with hundreds of founders, from small startups to luxury brands.

We believe in long-term, collaborative partnerships. Clients receive individualized support and open communication throughout every step of the process.

Our size allows us to be agile and personal. We deliver boutique service with advanced technical capabilities — including our innovative use of Activated Silk™ peptides and full ingredient traceability.

Yes. Our founders remain closely involved in formulation strategy, creative direction, and client relationships. Their commitment helps maintain a high-touch, quality-first environment.

CUSTOM FORMULATION

We start with a consultation to understand your brand, vision, and goals. You’ll work directly with one of our experienced cosmetic chemists who guides you through development — from ingredient selection to testing and production. The entire process is milestone-based for clarity and efficiency.

Projects typically take 4–6 months from kickoff to full production. This includes development, in-house and third-party testing, packaging setup, and final sampling. A clear timeline is provided after your initial consultation.

Yes. You’ll receive lab samples during development and pre-production samples before your first run. These samples let you confirm formula texture, performance, and packaging compatibility.

Yes. We offer in-house testing including stability and compatibility, and partner with trusted vendors for third-party testing such as preservative efficacy, SPF validation, and dermatological claims.

Absolutely. Our chemists are not only experts in formulation — they are also product designers who understand how to build a sensory experience and create cohesion between your product, packaging, and brand story.

Business & Marketing

We partner with trusted designers and packaging vendors and can provide referrals for label design, logo development, and product photography. We also assist with refining your marketing language and positioning.

Yes. We assist with ingredient listings, compliant label copy, safety documentation, and product registration for marketplaces like Amazon, Whole Foods, and international retailers.

Yes. We regularly work with startups and emerging founders. We’ll help you understand pricing, labeling, packaging, and the steps required to launch successfully.

Yes. Once your product is approved for production, we can create travel sizes or promotional samples for influencer marketing, press kits, or retail previews.

Yes. Whether it’s a visual refresh, new packaging, or a reformulation, we support product relaunches and rebrands from strategy to production.

private label

Private Label includes ready-to-brand, natural formulations that can be launched quickly. Private Label Luxe features high-end actives like Activated Silk™ 27p, 33b, and 8a, offering prestige results, elevated sensorial profiles, and luxury-grade packaging options.

Standard Private Label products require a minimum of 125 units per SKU. For Private Label Luxe, the minimum is 250 units per SKU. These MOQs allow us to maintain consistency and scale as your brand grows.

Lead times for private label production are typically 6–8 weeks after packaging and labels are finalized. This includes production, filling, labeling, and final quality checks.

Yes. You can customize scent, color, and packaging. For ingredient substitutions or performance adjustments, we offer semi-custom options with formulation modification support.

 

Yes. We offer a curated packaging catalog and also accept client-supplied components (pending compatibility review). We print and apply labels in-house to deliver shelf-ready products.

 

ORDERS

For white label, its 250 units and for custom private label orders its 500, and for Bulk,Bring your own formulas its (1) 5-gallon pale.

After you run your order with us, we assume the order into our fulfillment center. We integrate with your website and begin fulfilling your orders.

We charge by the number of packages shipped.

OTHER

We follow strict cGMP, OSHA, and CDC guidelines.

NO OBLIGATIONS - JUST TALK

book your free INTRO call

You can book a FREE introductory call with our team of experts to discuss your vision and all the methods we offer to help. 

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